- Choose your rental and click "add to cart".
- Please ensure you include your full name, phone number, and email address to the 'special instructions' box at checkout so that we can contact you for your custom floral consultation. Please also add your wedding date and location address to the "special instructions" box at checkout if applicable.
- Take the rental item through checkout. Upon receipt of your order we will contact you to schedule your floral consultation via the information you have provided.
- All orders include delivery, setup, and pickup, with a pickup time of no later than 9:00 PM, and delivery within Edmonton city limits or within 100 km of Edson, AB. The delivery cost for orders outside of this cost will be determined based off of location and whether or not it involves setup. Please email us and we can give you a quote for this price based off these two factors. Any pickups past 9PM are subject to a late night pickup fee, which can be found on our terms and conditions page.
- At the end of your wedding, we will come by and pick up all the rentals for your convenience.
Price is for 1 setup/location only. The price you pay is for our movers and/or florist to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else.
Please be sure to check with your venue to confirm our rentals will fit in the desired place. Love & Lilacs Boutique will not be held liable or responsible should the rental item not fit into the space on the day of delivery.
If you need any item moved from the ceremony, to the reception, or anywhere else. An additional moving and setup fee will be required. Our arches can be very large and may not fit through doors. They have to be dissembled, which requires our movers and/or florist to stay onsite through the ceremony and move to the desired spot after it is over, set it up again, and/or for our florist to arrange the florals again. Some items that do not need to be taken apart are still not easily moveable. These also require our own team to move them. This is due to insurance reasons, it will not cover anyone outside our team if it is damaged during a move.
We also try to work directly with your venue so you don’t have to be the go-between for set up, delivery, storage, and pickup. Therefore, we will ask for the name, address, and phone number of your venue at consult.
If anything changes just email us at: loveandlilacsboutique@gmail.com
We love our customers and our goal is to make this as easy and worry free as possible!
Thank you, and happy renting.
