How Do Floral Rentals Work?

Renting with Love & Lilacs Boutique is designed to be simple, stress-free, and beautiful from start to finish.

1. Choose Your Collection

Browse our floral collections and select the package that best suits your wedding day. Each collection is thoughtfully designed to create a cohesive, luxury floral experience throughout your event.

2. Reserve Your Date

A 30% non-refundable retainer secures your wedding date and floral inventory. Because our collections are reserved exclusively for each event, availability is limited and dates are booked on a first-come, first-served basis.

3. Personalize Your Experience

Depending on your package, we may offer a consultation to discuss your wedding details, colour palette, venue logistics, and styling preferences to ensure your florals complement your vision beautifully.

4. Delivery & Setup

For eligible packages, we provide white-glove delivery, professional installation, styling, coordination with your venue or planner, and takedown. Select packages may also be available for direct delivery or shipping, depending on your location.

5. Enjoy Your Wedding Day

Our premium real-touch florals are designed to look stunning in person and photograph beautifully throughout your celebration. Unlike fresh flowers, they remain flawless from the first photo to the last dance.  

6. We Handle the Return

If your package includes white-glove service, we return after your event to collect the florals. For shipped or delivered rentals, simply follow the provided return instructions and we’ll take care of the rest. 

A Few Important Notes

• All florals remain the property of Love & Lilacs Boutique and are rented for temporary use only.
• Clients are responsible for ensuring rental items are protected from damage, theft, and misuse during the rental period.
• Clients are responsible for confirming that rental items can be accommodated within their venue, ceremony space, and weather contingency plans.
• Rental florals must not be altered, disassembled, or relocated without prior approval.
• Lost, stolen, or damaged items may be subject to replacement fees.

The result? A fully styled, luxury floral experience without the cost, waste, or stress of purchasing and storing large floral installations after your wedding.  

Yes. Custom full-wedding floral rentals start at $2500.

Yes, we do currently provide the option of custom arrangement rentals. Coordinated custom rental packages start at $2500. Send us an enquiry here.

Yes, many of our existing items can have alternate flowers added to reflect your colour palette (+$). Please send us an email at hello@loveandlilacsboutique.ca to enquire, or type your request into the "notes" section at checkout and we will reach out to you for a custom consultation. 

Yes! We understand wedding plans can change. Order changes may be requested before your final payment is due, subject to availability and scheduling.

We can often accommodate additions, upgrades, quantity adjustments, and event detail updates. However, changes requested closer to your wedding date may be limited.

Please contact us as soon as possible if you’d like to make a change. Approved changes may result in an updated invoice, and reductions or cancellations may not be eligible for a refund.

Yes. We are available by appointment only for collection viewings at our home studio in Edson, AB. Please send us an email at hello@loveandlilacsboutique.ca to schedule a viewing. 

Yes. All rentals require acceptance of our Rental Agreement and Terms of Service at checkout before your booking is confirmed. 

Once you place your order, we will email you with confirmation of your booking within 1-3 business days. If you require additional custom work or services, these will be discussed at this time. 

The agreement outlines important details including payment terms, cancellation policies, delivery and return procedures, damage responsibility, and rental item care. This helps ensure a smooth experience and protects both you and Love & Lilacs Boutique.

If you have any questions about the agreement, we’re happy to walk you through it before booking. Just send us an email at hello@loveandlilacsboutique.ca if you require assistance.

You can check availability instantly using the rental calendar on the checkout process of the rental package you have selected. Simply select your desired wedding date, and the calendar will show whether the collection is available for your event.

If your date is available, we recommend reserving as soon as possible. Our floral collections have limited inventory and bookings are accepted on a first-come, first-served basis. Your date is secured once your reservation and required retainer are received. 

All collection bookings require a 30% non-refundable retainer to reserve your wedding date and floral inventory.

If you cancel more than 90 days before your event, any payments made beyond the 30% retainer may be eligible for a refund. Cancellations within 90 days of the event date are non-refundable, as your inventory has been reserved exclusively for your wedding.

If your event date changes, please contact us as soon as possible. We will do our best to accommodate the new date, subject to availability.

For complete details, please refer to our Rental Agreement and Terms of Service. 

All rental items remain the property of Love & Lilacs Boutique throughout the rental period. Clients are responsible for ensuring rental items are protected from damage, loss, theft, and misuse from the time they are received until they are returned or collected.

If a rental item is damaged beyond repair, lost, or stolen, replacement fees may apply. We understand accidents can happen and will always work with clients fairly to assess the situation and determine any applicable charges. 

All packages include delivery within 100 km of Edson, Alberta. For events located beyond  km, or with additional shipping or delivery challenges, additional delivery fees may apply. See packages for details. Any applicable charges will be discussed and confirmed with you prior to confirmation of your booking.  If your wedding is outside of Alberta please send us an enquiry and we will provide you with a delivery quote.

Yes. You must have a plan in place for inclement weather for your event in case of rain, snow, extreme heat, etc.

We recommend booking as soon as you've secured your wedding date and venue. Popular dates, especially during peak wedding season, can book months in advance and availability is offered on a first-come, first-served basis.

While we are happy to accommodate last-minute bookings, availability cannot be guaranteed. To ensure your preferred collection and event date are available, we encourage booking as early as possible.

Not ready to commit? Feel free to reach out with your wedding date and we'll be happy to confirm current availability.