Last Updated: June 20, 2026

Love & Lilacs Boutique (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit inquiries, request quotes, book services, or otherwise interact with us.

1. Information We Collect

We may collect the following information:

Information You Provide

• Name
• Email address
• Phone number
• Wedding or event details
• Billing and payment information
• Communications you send to us through contact forms, email, social media, or other channels

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on our website
• Referral sources
• Website usage data collected through cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Respond to inquiries and quote requests
• Provide floral rental and event services
• Process bookings and payments
• Communicate regarding your event
• Improve our website and customer experience
• Analyze website traffic and performance
• Send updates, promotions, or newsletters if you have opted in
• Meet legal, regulatory, and contractual obligations

3. Google Analytics and Advertising

We may use Google Analytics and other marketing tools to better understand how visitors use our website.

These tools may collect information such as:

• Pages viewed
• Time spent on pages
• Website interactions
• Device and browser information

This information helps us improve our website, services, and advertising efforts.

You can learn more about Google Analytics by visiting Google’s Privacy Policy.

4. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Measure advertising performance

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Information

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to:

• Process payments
• Host our website
• Manage email communications
• Provide analytics services
• Deliver contracted services

These providers are required to protect your information and use it only for authorized purposes.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Complete contracted services
• Meet legal, accounting, and tax obligations
• Resolve disputes and enforce agreements

8. Your Rights

Subject to applicable laws, you may request:

• Access to your personal information
• Correction of inaccurate information
• Withdrawal of consent where applicable
• Deletion of personal information where legally permitted

To make a request, please contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Love & Lilacs Boutique

Email: hello@loveandlilacsboutique.ca

Website: www.loveandlilacsboutique.ca